7j775 Privacy Policy

1. Information We Collect

7j775 collects personal information from you at various points during your relationship with the platform. The categories of data we collect, and the circumstances in which we collect them, are set out below.

1.1 Registration Data

When you create a 7j775 account, we collect the following information:

• Full legal name as it appears on your government-issued identification.
• Date of birth (used for mandatory age verification).
• Residential address, including city and district (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh).
• Email address (used for account communications and verification).
• Mobile phone number (used for account security and two-factor authentication).
• Preferred currency (Bangladeshi Taka, BDT).
• Username and encrypted password.

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process — which is required before any withdrawal can be processed — 7j775 may collect:

• Copies of government-issued photo identification such as a National ID card, passport, or driving licence.
• Proof of address documents such as a recent utility bill, bank statement, or official correspondence dated within the past three months.
• Proof of payment method ownership (e.g., a screenshot of your bKash or Nagad wallet showing your registered mobile number).
• A selfie or live photograph for identity confirmation purposes where required by our compliance team.

1.3 Financial Transaction Data

When you make deposits or request withdrawals on 7j775, we collect and retain records of:

• Transaction amounts in Bangladeshi Taka (৳).
• Payment method used (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard, bank transfer).
• Transaction timestamps and reference numbers.
• Wallet or account identifiers associated with your chosen payment method (e.g., your bKash registered mobile number).

7j775 does not store full card numbers or full mobile banking PINs. Payment processing is handled by accredited payment processors that maintain their own security standards.

1.4 Gameplay and Betting Data

7j775 maintains server-side records of all gameplay and betting activity on the platform. This includes bet amounts, game selections, bet outcomes, session durations and win/loss history. This data is used for account management, dispute resolution, bonus wagering calculation, responsible gaming monitoring, and anti-fraud purposes.

1.5 Device and Technical Data

When you access 7j775, our servers automatically collect certain technical information from your device, including your IP address, browser type and version, operating system, device type (desktop or mobile), screen resolution, referring URL, and session duration. This data is used for security monitoring, fraud prevention, technical troubleshooting and platform optimisation.

1.6 Communications Data

If you contact 7j775 via live chat, email, or any other support channel, we retain records of that communication — including the content of your messages and our responses — for quality assurance, training, and dispute resolution purposes.

2. How We Use Your Data

7j775 processes your personal data for the following purposes, each of which rests on a defined legal basis:

Purpose	Data Used	Legal Basis
Account registration and management	Registration data, device data	Performance of contract
Age and identity verification (KYC)	KYC documents, registration data	Legal obligation / contract
Processing deposits and withdrawals	Financial transaction data	Performance of contract
Fraud prevention and security monitoring	Device data, transaction data, gameplay data	Legitimate interest
Anti-money laundering compliance	KYC data, transaction data	Legal obligation
Responsible gaming monitoring	Gameplay data, account history	Legitimate interest / legal obligation
Customer support and dispute resolution	Communications data, gameplay data	Performance of contract
Marketing and promotional communications	Registration data, gameplay preferences	Consent (opt-in)
Platform analytics and improvement	Device data, session data, cookies	Legitimate interest / consent

2.1 Marketing Communications

If you have opted in to receive marketing communications from 7j775, we may contact you by email or SMS with information about promotions, bonuses, new games, and seasonal offers relevant to Bangladesh players — such as BPL season promotions, Eid special offers, or Pohela Boishakh bonuses. You may withdraw your consent to receive marketing communications at any time by updating your notification preferences in your account settings or by contacting [email protected].

2.2 Automated Decision-Making

7j775 uses automated systems for certain decisions, including fraud scoring, bonus abuse detection, and responsible gaming alerts. Where an automated decision has a significant effect on your account (such as triggering a withdrawal hold or account suspension), you have the right to request human review of that decision. Please contact our support team to initiate a review.

3. Data Sharing & Third Parties

7j775 does not sell your personal data. We share personal data with third parties only where doing so is necessary to deliver our services, comply with legal obligations, or protect the legitimate interests of the platform and its players. The categories of third parties with whom we may share data are described below.

3.1 Payment Processors

To process your deposits and withdrawals, 7j775 shares the minimum necessary financial and identity data with our approved payment partners, including mobile financial service providers such as bKash, Nagad, Rocket and Upay, and card processing networks such as Visa and Mastercard. These providers process data under their own privacy policies and are bound by applicable financial services regulations.

3.2 Game Providers and Software Suppliers

7j775 integrates games and betting markets from third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe and Ezugi, among others. Gameplay data is shared with these providers to the extent required to deliver and manage the games you play. Game providers are contractually prohibited from using this data for any purpose other than game delivery and technical support.

3.3 Identity Verification Services

7j775 may use accredited third-party identity verification services to assist with KYC checks. These services receive only the specific data required to complete the verification and are contractually bound to handle it in accordance with applicable data protection standards.

3.4 Legal and Regulatory Authorities

7j775 may disclose personal data to law enforcement agencies, regulatory bodies, courts, or other public authorities where we are legally required to do so, or where disclosure is necessary to protect the rights, property or safety of 7j775, its players, or the general public. Such disclosures are made on a case-by-case basis, sharing only the minimum data required.

3.5 Business Transfers

In the event that 7j775 undergoes a merger, acquisition, asset sale, or restructuring, player data may be transferred to the acquiring entity as part of that transaction. In such circumstances, 7j775 will notify affected players via email or a prominent notice on the platform before their data is transferred and becomes subject to a different privacy policy.

4. Cookies & Tracking Technologies

7j775 uses cookies and similar tracking technologies on its platform to ensure the site functions correctly, to remember your preferences, to secure your session, and to gather analytics data that helps us improve the player experience.

4.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, to remember user preferences, and to provide information to site operators. 7j775 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a defined period).

4.2 Types of Cookies We Use

Cookie Type	Purpose	Can Be Disabled?
Strictly Necessary	Required for the platform to function — including session management, login authentication, and security tokens.	No — disabling these will prevent the site from working correctly.
Functional / Preference	Remembers your language preference, display settings, and last-visited game categories.	Yes — disabling these may reduce site personalisation.
Analytics	Collects aggregated, anonymised data about how players navigate the platform to help us improve the user experience.	Yes — you can opt out via your account settings.
Fraud Prevention	Helps identify unusual device behaviour or account access patterns that may indicate fraudulent activity.	No — these are essential for platform security.

4.3 Managing Cookies

You can manage or delete cookies at any time using your browser settings. Most modern browsers allow you to refuse new cookies, delete existing cookies, or be notified when a new cookie is being set. Please note that disabling strictly necessary or fraud prevention cookies may impair your ability to log in or use certain features of the 7j775 platform. Instructions for managing cookies can be found in the help documentation for your specific browser.

5. Data Security & Storage

7j775 implements a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or disclosure. While no system can guarantee absolute security, we continuously review and update our security practices in line with industry standards.

5.1 Technical Safeguards

• SSL/TLS Encryption: All data transmitted between your browser and the 7j775 platform is encrypted using SSL/TLS protocols. The padlock icon visible in your browser's address bar confirms that your connection to 7j775 is secure.
• Encrypted Data Storage: Sensitive data fields — including passwords and payment identifiers — are stored in encrypted form using industry-standard hashing algorithms. Plain-text passwords are never stored.
• Access Controls: Access to personal data within 7j775's internal systems is restricted on a strict need-to-know basis. Staff members can only access the specific categories of data required for their role.
• Two-Factor Authentication: 7j775 offers two-factor authentication (2FA) for player accounts. We strongly recommend enabling 2FA in your account security settings to protect against unauthorised access.
• Intrusion Detection: 7j775's infrastructure is monitored continuously for unusual activity patterns that may indicate a security breach or attempted intrusion.

5.2 Data Breach Response

In the unlikely event of a personal data breach that poses a risk to the rights and freedoms of affected players, 7j775 will notify affected players without undue delay — and in any event within 72 hours of becoming aware of the breach — by email to their registered address. The notification will describe the nature of the breach, the categories and approximate number of individuals affected, the likely consequences, and the measures taken or proposed to address the breach.

5.3 Data Storage Location

7j775 player data is stored on secure servers. Where data is processed or stored by third-party service providers, those providers are selected on the basis of their security credentials and are contractually required to maintain data protection standards consistent with those described in this policy.

6. Your Privacy Rights

As a player on the 7j775 platform, you hold a number of rights in relation to your personal data. These rights are described below along with instructions for how to exercise them.

6.1 Right of Access

You have the right to request a copy of all personal data that 7j775 holds about you. Upon receipt of a valid access request, 7j775 will provide a structured summary of your data within 30 calendar days. To submit a data access request, please email [email protected] with the subject line "Data Access Request" from your registered email address.

6.2 Right to Rectification

If any personal data held by 7j775 about you is inaccurate or incomplete, you have the right to request that it be corrected. For basic account details such as email address or residential address, you can update this information directly in your account settings. For identity-related data such as your legal name or date of birth, please contact support with supporting documentation.

6.3 Right to Erasure

You may request that 7j775 delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the data has been processed unlawfully. Please note that 7j775 is subject to legal and regulatory obligations — including anti-money laundering record-keeping requirements — that may require us to retain certain data for defined periods even after an erasure request. In such cases, we will inform you of the specific retention obligation that applies.

6.4 Right to Restriction of Processing

You have the right to request that 7j775 restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of the data is being resolved, or where you have objected to processing and a decision on that objection is pending.

6.5 Right to Data Portability

Where 7j775 processes your personal data on the basis of your consent or in order to perform a contract with you, and where that processing is carried out by automated means, you have the right to receive your data in a structured, commonly used, machine-readable format.

6.6 Right to Object

You have the right to object to 7j775 processing your personal data where that processing is based on legitimate interests. You also have an unconditional right to object to the processing of your personal data for direct marketing purposes at any time.

7. Data Retention Policy

7j775 retains personal data for as long as is necessary to fulfil the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. The key retention periods that apply to the main categories of player data are set out below.

Data Category	Retention Period	Reason
Account registration data	Duration of account + 5 years after closure	AML and regulatory compliance
KYC identity documents	Duration of account + 5 years after closure	Legal obligation (financial crime prevention)
Financial transaction records	Duration of account + 7 years after closure	Tax, audit, and AML compliance
Gameplay and betting history	Duration of account + 3 years after closure	Dispute resolution, responsible gaming
Customer support communications	3 years from date of communication	Quality assurance, dispute resolution
Marketing preferences and opt-in records	Duration of account or until consent withdrawn	Consent management compliance
Device and session logs	12 months from collection date	Security monitoring, fraud prevention

At the end of the applicable retention period, data is securely deleted or anonymised so that it can no longer be linked to any identifiable individual. Anonymised aggregate data (such as site traffic statistics) may be retained indefinitely for analytical purposes.

8. Updates to This Policy

7j775 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, changes in applicable law, or changes in the services we offer. The most current version of the Privacy Policy will always be published on this page, with the effective date displayed at the top of the document.

Where a proposed change is material — meaning it significantly alters the way in which we collect, use or share your personal data — 7j775 will provide advance notice of the change by email to your registered address at least 14 days before the change takes effect. Continued use of the 7j775 platform after the effective date of a revised Privacy Policy constitutes your acceptance of the revised terms.

We encourage all players to review this Privacy Policy periodically to stay informed of how 7j775 is protecting their information. If you have any questions about this policy or about how 7j775 handles your personal data, please do not hesitate to contact our support team using the contact details provided below.